Frequently Asked Questions:

 

How do I apply?

You may apply at our leasing office.

Can I have a cosigner?

A co-signer may be added if applicant feels that they would be needed to meet the requirements.

How long is my lease term?

We provide lease terms from 12 months. Shorter lease terms are available once the original lease terms have been fulfilled.

What deposits are required?

The base deposit is $600; however, an additional deposit may be required to qualify (up to 2 months).

Is renter’s insurance required?

Yes, we require $100,000 in liability coverage and we recommend our partner, ePremium; however – you may choose any provider you wish. Details may be provided upon reservation of your apartment home.

When is my rent due?

Rent is always due on the first of the month.

How do I pay my rent?

You may pay your rent through the online portal or at the leasing office. If rent is late, please speak with a manager about payment options, as the online payment feature will be disabled.

Are any utilities included in rent?

Water and sewer will vary monthly and is based upon consumption. The household will receive a bill monthly for this about 30-45 days after move-in. You will pay this directly with your rent payment to us.

Trash is a flat fee of $12

What utilities am I responsible for?

Residents must turn on the power with Florida Power & Light (FPL) prior to move in and provide us with an account number. They can be reached at (239)262-1322

Who is my cable/ internet provider?

If a resident chooses to have Cable Services, Comcast is the sole provider for cable/internet and phone for Wild Pines. You may reach them at 1-888-757-6500

What if I need maintenance?

During office hours, work orders may be placed online through our resident portal or by calling the leasing office to place the request with a leasing professional. Emergency work orders MUST be called in (DO NOT PLACE ONLINE) at 239-793-7555 and follow the prompts and press “4” to direct your call to emergency maintenance line.

Where can I find a copy of my lease?

If signing your lease electronically you will receive a copy on your resident portal. If you signed in person you can request for a copy to be emailed to you.

Do the apartments have a washer/ dryer?

Only a set number of units come with washer/dryer hookups.

Is the community pet friendly?

We are pet friendly and love our furry friends. All we ask is that all pets be registered through our partner site www.petscreening.com , that they be added to the lease agreement and pet fee/rent be paid if applicable.

What is the pet policy?

Two pets maximum per household, 35lb weight limit and approved with a passing FIDO score through www.petscreening.com prior to bringing into the apartment home. No visiting pets permitted. A one-time pet fee of $300 for the 1st pet and $150 for the second pet will be applied.

 

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